We begin processing your order as soon as it is received. Please note that due to COVID-19 we are taking extra precautions in our distribution center, so orders may take longer than usual. Personalized items take 3 to 5 days to custom make your item. Shipping times vary based on the ship method you select at Checkout.
We accept all major credit cards including American Express, Visa, Discover and Mastercard. We accept Paypal and Amazon Pay.
Orders are processed as quickly as possible, and therefore, may not be able to be changed once they are placed. If you do need to modify or cancel an order, please call us as quickly as possible.
Credit cards are charged at the time of order processing.
At this time, we cannot ship to multiple addresses in one order.
Orders are shipped via USPS or UPS depending on the shipping method that you choose.
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We want you to be 100% satisfied with your order. If you are not completely in love with it, you are welcome to return it to us within 30 days for an exchange or refund. You may return all unused merchandise in its original packaging for exchange or refund (excluding shipping charges).